Privacy Policy
Last updated: September 2026
This Privacy Policy explains how wifitechnician.ae ("we", "us", "our") collects, uses and protects information when you visit our website or contact us for WiFi installation, troubleshooting and networking services in Dubai and the United Arab Emirates.
Information We Collect
We may collect the following information when you interact with our website:
- Contact details you submit through our Contact or Book a Service forms, such as name, phone number, WhatsApp number, email address, service area and a description of your requirement.
- Information you provide when you call or message us directly by phone or WhatsApp.
- Basic technical and usage data collected automatically through analytics tools, such as pages visited, device type and general location (city/country level).
Contact Forms
Information submitted through our Contact and Book a Service forms is used solely to respond to your enquiry, schedule an appointment, and provide the requested service. We do not sell this information to third parties.
Cookies
Our website may use cookies or similar technologies to remember basic preferences and to understand how visitors use the site. You can control or disable cookies through your browser settings; disabling cookies may affect some website functionality.
Analytics
We may use analytics services (such as Google Analytics) to understand website traffic and improve our content and services. These services may collect data such as pages viewed, time on site and general location, in accordance with their own privacy policies.
WhatsApp & Phone Interactions
When you contact us via WhatsApp or phone, we use the information you provide (such as your number and message content) to respond to your enquiry and provide our services. WhatsApp communications are subject to WhatsApp's own privacy policy in addition to this one.
How We Use Your Information
- To respond to enquiries and confirm service appointments
- To provide and improve our WiFi and networking services
- To communicate updates relevant to a booked service
- To maintain records required for normal business operations
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable UAE law, after which it is deleted or anonymized.
Third-Party Services
We may rely on third-party service providers (such as hosting, email and analytics providers) to operate our website and services. These providers only receive the information necessary to perform their function and are expected to handle it securely.
Your Rights
You may contact us at any time to ask what information we hold about you, to request a correction, or to request deletion of your information, subject to any legal or contractual retention requirements.
Contact Us
If you have questions about this Privacy Policy, please contact us at info@wifitechnician.ae or +971 55 800 2023.